Frequently Asked Questions

We use a combination of 3D body scanning and expert measurements. You can visit one of our stores for a scan, or provided self-measurements using our guide. Our AI algorithm refines these to create your unique pattern.

Typically, custom orders take 4-6 weeks from measurement to delivery. Rush options are available for select fabrics.

Our fit guarantee covers you. If it's not perfect, we'll pay for local alterations or remake the garment from scratch.

Absolutely. You can choose lapels, pockets, linings, buttons, and monograms. Our 3D configurator lets you visualize every detail before ordering.

Yes, we ship worldwide. Shipping costs are calculated at checkout based on your location.